Privacy Policy

Last modified: May 23, 2018


Introduction
DHOLLANDIA respects, and is committed to protecting your privacy. We want you to understand the information we collect when you contact DHOLLANDIA or when you visit our website located at www.dhollandia.com, as well as how we use, maintain, protect and disclose that information.

When you contact DHOLLANDIA, selective information will be collected to be able to respond professionally to your inquiry or communication. For use of our Website, please read this policy carefully to understand how we will treat the information we collect when you visit our Website. If you do not agree with this policy, your choice is not to our Website. Even if you choose not to use our Website, you may still contact us by other means to inquire about the products we sell; about the services we provide; or to engage us to perform certain works. There is no requirement that you use our Website to receive products or services from DHOLLANDIA.

By accessing or using the DHOLLANDIA Website, you agree to this privacy policy. This policy may change from time to time (see “Changes to Our Privacy Policy” below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

 

Automatic consent
DHOLLANDIA will automatically gather selective information in the context of any business conducted between you and DHOLLANDIA, or in the context of any discussions or negotiations preceding business between you and DHOLLANDIA. Whenever you contact DHOLLANDIA to inquire about the products and services we provide, or to engage us to perform certain works, you automatically consent that DHOLLANDIA uses such selective information needed for:

  • submitting price quotations, technical and commercial information
  • processing orders and delivering products
  • organizing maintenance, repair and breakdown services
  • supplying spare parts
  • issuing invoices, any required export or other documentation
  • following up on payments until settlement of the entire transaction
  • processing and settling warranty claims

 

DHOLLANDIA is a multi-national organization and operates in more than 70 countries worldwide. Unless explicitly instructed otherwise, within the context of your inquiries or communications, DHOLLANDIA holds the right to transfer your personal information, company data and the content of our communications to the official distributor of your country, or the country where products should be delivered or services provided.

 

Information We Collect via our website


Personal Data:
We do not collect any personal data from visitors to our website unless you voluntarily provide it to us. In order to request certain products, services or information through our website, you may submit information to us, including certain personally identifiable information, such as your name, mailing address, email address, phone number or other contact information.  Personal data provided to us through the Website may be accessed, shared or processed at the DHOLLANDIA office.

DHOLLANDIA is a multi-national organization and operates in more than 70 countries worldwide. Unless explicitly instructed otherwise, within the context of your inquiries or communications, DHOLLANDIA holds the right to transfer your personal information, company data and the content of our communications to the official distributor of your country, or the country where products should be delivered or services provided.

Other Data:

We collect certain non-personally identifiable information from all visitors to our Website, including, but not limited to, information about your internet connection, your IP address, the equipment and/or browser you use to access our Website, the pages on the Website that you visit and how long you visit those pages.

How We Collect Information

You may provide personal data to us by filling in forms on the Website, subscribing to one or more of our newsletters or commercial, technical or legal updates, or requesting further services or information from DHOLLANDIA. You must voluntarily submit personal data for it to be collected on our Website.

Non-personally identifiable information is collected automatically as you navigate through the Website, and may be collected using cookies, web beacons or other automated tracking technology. In addition, we may retain records of the search queries you run on the Website. You have options to control our use of these tools to collect your data, as described in “Your Choices” below.

How We Use the Information We Collect

If you do provide us with personal data, we may use it:

  • To respond to your inquiry, providing you with the information, products or services that you requested.
  • To allow you to participate in interactive features of our Website.
  • To fulfill any other purpose for which you provide it.
  • To fulfill any other purposes that we describe when you provide the information.
  • To notify you about change to our Website.
  • To contact you about products that we sell and services that we provide that may be of interest to you.
  • To provide you with updates about DHOLLANDIA.
  • To provide you with general commercial, technical and legal updates that may be of interest.
  • To invite you for trade shows or other events organized by DHOLLANDIA or one of its distributors.
  • For other legally permissible purposes.

We use non-personally identifying information to improve the Website and to deliver a better, more personalized service on the Website. The non-personally identifying information allows us to:

  • Present our Website and its contents to you.
  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

Disclosure of Your Information
We may disclose aggregated information about our users and any other information that does not identify a particular individual, without restriction.

We will only disclose personal information that we collect from you pursuant to this privacy policy as follows:

  • To official DHOLLANDIA country distributors, contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of DHOLLANDIA’s assets in which personal information held by DHOLLANDIA is among the assets transferred.
  • If you attend an event hosted by DHOLLANDIA and a co-sponsor, we may share your name, email address, and/or mailing address with the co-sponsor of the event.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

This policy will not in any way restrict our ability to use the information you provide to us in the context of any inquiries or communications you send to us, or any products or services that you engage us to supply.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly. DHOLLANDIA is not responsible for any failures resulting from disabling or refusal to accept cookies. Alternatively, you may decline the use of tracking technologies when each time you visit our Website by selecting the appropriate choice in the pop-up banner.
  • Targeted Advertising. You may choose not to receive our general DHOLLANDIA announcements, commercial, technical or legal updates, newsletters or similar materials. To do so, please opt-out by contacting DHOLLANDIA at privacy@dhollandia.com or using the opt-out link at the bottom of each mailing.

Accessing and Correcting Your Information
If you wish to access your personal information, to have it corrected, deleted, or its use restricted, or if you wish to cancel your authorization to use your personal information, you can contact DHOLLANDIA at privacy@dhollandia.com or using the opt-out link at the bottom of each mailing, or via all other forms of communication.

Data Security

We have implemented measures intended to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, neither those measures nor the transmission of information via the internet or cellular networks is completely secure and cannot be made completely secure. We cannot and do not guarantee the security of any information, including personal data, that you transmit to us via the internet or cellular networks.  Any such transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact DHOLLANDIA at privacy@dhollandia.com.

Changes to Our Privacy Policy

It is our practice to post any changes we make to our Privacy Policy on this page and place a notice that the Privacy Policy has been updated on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

DHOLLANDIA N.V.

Tel: +32.9.349.06.92

Zoomstraat 9, 9160 Lokeren, Belgium

Mail: privacy@dhollandia.com